As of August 2026,
Receptionists and Information Clerks has an AI-exposure score of 70/100
(High exposure) on the AI-Safe Careers index. This is an estimate of task
exposure, not a prediction of job loss.
Score inputs for this role:
This role starts from O*NET 29.1 occupational descriptors and is empirically grounded by Penn/OpenAI GPTs are GPTs study, Anthropic Economic Index (June 26, 2026), Felten, Raj and Seamans AIOE index. BLS labor-market figures are separate context, not score inputs.
Receptionists and Information Clerks
More exposed than 90% of the roles we track. Median pay ~US$38,010. About 128,500 projected openings a year (BLS 2024–34 - growth plus replacement).
Pay & demand figures are US medians (BLS, in USD) - your local figures will differ. Your exposure score applies broadly.
Will AI replace Receptionists and Information Clerks?
No exposure score can predict whether AI will replace this role. The 70/100 score means our current model estimates high task exposure from the sources listed on this page. It does not predict an employer decision, headcount, or an individual outcome. The task map below shows the work assessed and where human judgment remains important.
Early-career context (study ages 22-25)
This role's High score and automation-heavy task mix point in the same direction as the study's highest-exposure automation cohort. The measures are not identical, so the study result is context rather than a direct forecast for this role.
The November 2025 revision reports a 16% relative employment decline for workers ages 22-25 in the most AI-exposed U.S. occupations, after firm-level controls, relative to workers in less-exposed fields and more experienced workers in the same occupations.
Use the task map to identify durable work and the skills worth building early.
Stanford Digital Economy Lab, Canaries in the Coal Mine - November 2025 revision
This is group-level U.S. payroll evidence, not a personal forecast. The authors do not claim that AI alone caused the change, and this context does not alter the exposure score.
How this role compares to similar Administrative roles
What this role usually involves
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Broad guidance for this preparation level; exact requirements vary by role and employer.
Source: O*NET 29.1 exact occupation - Receptionists and Information Clerks, SOC 43-4171.00. Context describes the role; the AI-exposure score remains a separate task-exposure estimate.
Receptionists and Information Clerks tasks, by AI exposure
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
No augmentable tasks identified for this role - all 18 of its individually-assessed tasks read as automatable.
No durable tasks identified for this role - all 18 of its individually-assessed tasks read as automatable.
We analyzed all 18 Receptionists and Information Clerks tasks - 18 automatable. The full task map - every task with exactly what to do about each - is in your Career Report.
Your report unlocks three concrete artifacts
Every task scored with what to automate, augment, or protect.
Related roles with exposure deltas, salary, demand, and reachability. Lower-exposure options appear only when the data supports them.
A keepable roadmap plus resume and LinkedIn repositioning.
Grounded in O*NET-linked or curated role data, with Penn, Anthropic Economic Index, and AIOE signals where matched. BLS labor-market context is separate - not generic advice.
Adjacent career paths
No evidence-backed lower-exposure match appears in this O*NET adjacency set. The adjacent paths below remain useful comparisons; the strongest resilience moves are task-level.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Your AI-Safe Career Report
Every task scored with what to do about it; adjacent paths with honest exposure deltas, salary, demand, and reachability; a skill-gap map; a 30/60/90-day roadmap; Agent Reality Check; plus a résumé and LinkedIn rewrite and professional PDF.
Grounded in O*NET-linked or curated role data, with Penn, Anthropic Economic Index, and AIOE signals where matched. BLS labor-market context is separate.
AI was the most-cited reason for U.S. layoffs through mid-2026 - the workers who adapt earliest fare best. - Challenger, Gray & Christmas, 2026The upside: Workers with AI skills earn a roughly 62% wage premium - adapting pays. - PwC Global AI Jobs Barometer, 2026
Generation starts after checkout; reports are typically ready within a few minutes.
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Receptionists and Information Clerks - median pay by US state (BLS OEWS, USD)
Median annual wage, in USD. US national: US$38,010. More states are being added.