As of July 2026,
Computer User Support Specialists has an AI-exposure score of 66/100
(High exposure) on the AI-Safe Careers index. This is an estimate of task
exposure, not a prediction of job loss.
Score inputs for this role:
This role starts from O*NET 29.1 occupational descriptors and is empirically grounded by Penn/OpenAI GPTs are GPTs study, Anthropic Economic Index (June 26, 2026). BLS labor-market figures are separate context, not score inputs.
Computer User Support Specialists
More exposed than 81% of the roles we track. Median pay ~US$61,860. About 40,800 projected openings a year (BLS 2024–34 - growth plus replacement).
Pay & demand figures are US medians (BLS, in USD) - your local figures will differ. Your exposure score applies broadly.
How this role compares to similar Computer & Mathematical roles
What this role usually involves
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Broad guidance for this preparation level; exact requirements vary by role and employer.
Source: O*NET 29.1 exact occupation - Computer User Support Specialists, SOC 15-1232.00. Context describes the role; the AI-exposure score remains a separate task-exposure estimate.
Computer User Support Specialists tasks, by AI exposure
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Oversee the daily performance of computer systems.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
No durable tasks identified for this role - its real, individually-assessed tasks consistently read as automatable (88%).
We analyzed all 16 Computer User Support Specialists tasks - 14 automatable and 2 augmentable. The full task map - every task with exactly what to do about each - is in your Career Report.
Your report unlocks three concrete artifacts
Every task scored with what to automate, augment, or protect.
Related roles with exposure deltas, salary, demand, and reachability. Lower-exposure options appear only when the data supports them.
A keepable roadmap plus resume and LinkedIn repositioning.
Grounded in O*NET-linked or curated role data, with Penn, Anthropic Economic Index, and AIOE signals where matched. BLS labor-market context is separate - not generic advice.
Adjacent career paths
Relatedness shows how reachable a move may be. A path is labeled lower exposure only when its score is at least 6 points lower; every row shows the measured difference.
Enter commands and observe system functioning to verify correct operations and detect errors.
Your AI-Safe Career Report
Every task scored with what to do about it; adjacent paths with honest exposure deltas, salary, demand, and reachability; a skill-gap map; a 30/60/90-day roadmap; Agent Reality Check; plus a résumé and LinkedIn rewrite and professional PDF.
Grounded in O*NET-linked or curated role data, with Penn, Anthropic Economic Index, and AIOE signals where matched. BLS labor-market context is separate.
AI was the most-cited reason for U.S. layoffs through mid-2026 - the workers who adapt earliest fare best. - Challenger, Gray & Christmas, 2026The upside: Workers with AI skills earn a roughly 62% wage premium - adapting pays. - PwC Global AI Jobs Barometer, 2026
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Computer User Support Specialists - median pay by US state (BLS OEWS, USD)
Median annual wage, in USD. US national: US$61,860. More states are being added.