As of July 2026, Claims Adjusters, Examiners, and Investigators has an AI-exposure score of 74/100 (Very High exposure) on the AI-Safe Careers index. This is an estimate of task exposure, not a prediction of job loss.
Score inputs for this role: This role starts from O*NET 29.1 occupational descriptors and is empirically grounded by Penn/OpenAI GPTs are GPTs study, Anthropic Economic Index (June 26, 2026), Felten, Raj and Seamans AIOE index. BLS labor-market figures are separate context, not score inputs.

AI Exposure Score for

Claims Adjusters, Examiners, and Investigators

74/100
Very High exposure
LowModerateElevatedHighVery High

More exposed than 94% of the roles we track. Median pay ~US$78,000. About 21,100 projected openings a year (BLS 2024–34 - growth plus replacement).

Pay & demand figures are US medians (BLS, in USD) - your local figures will differ. Your exposure score applies broadly.

Early-career context (study ages 22-25)

This role's Very High score and automation-heavy task mix point in the same direction as the study's highest-exposure automation cohort. The measures are not identical, so the study result is context rather than a direct forecast for this role.

The November 2025 revision reports a 16% relative employment decline for workers ages 22-25 in the most AI-exposed U.S. occupations, after firm-level controls, relative to workers in less-exposed fields and more experienced workers in the same occupations.

Use the task map to identify durable work and the skills worth building early.

Stanford Digital Economy Lab, Canaries in the Coal Mine - November 2025 revision

This is group-level U.S. payroll evidence, not a personal forecast. The authors do not claim that AI alone caused the change, and this context does not alter the exposure score.

Data sources, not endorsements: O*NET and curated role data; empirical AI signals where matched; BLS employment, pay, and demand as separate context.Methodology Data sources
Role snapshot

What this role usually involves

O*NET 29.1 exact occupation

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

Common titles
Claims AdjusterClaims AnalystClaims ExaminerClaims RepresentativeClaims SpecialistCorporate Claims Examiner
O*NET job-zone preparation
Job Zone 4 · Considerable Preparation Needed Most of these occupations require a four-year bachelor's degree, but some do not. A considerable amount of work-related skill, knowledge, or experience is needed for these occupations.

Broad guidance for this preparation level; exact requirements vary by role and employer.

Skills and knowledge
Reading ComprehensionCritical ThinkingSpeakingJudgment and Decision MakingWritingComplex Problem Solving
Tools and technology
Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft AccessMicrosoft PowerPointMicrosoft Word
Work context
Email useTelephoneFrequent contact with othersDecision latitudeRepeating tasks

Source: O*NET 29.1 exact occupation - Claims Adjusters, Examiners, and Investigators, SOC 13-1031.00. Context describes the role; the AI-exposure score remains a separate task-exposure estimate.

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Claims Adjusters, Examiners, and Investigators tasks, by AI exposure

Automatable
  • Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
  • Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
14 more automatable tasks locked in the report.
Augmentable
  • Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
  • Refer questionable claims to investigator or claims adjuster for investigation or settlement.
1 more augmentable task locked in the report.
Durable

No durable tasks identified for this role - its real, individually-assessed tasks consistently read as automatable (85%).

We analyzed all 20 Claims Adjusters, Examiners, and Investigators tasks - 17 automatable and 3 augmentable. The full task map - every task with exactly what to do about each - is in your Career Report.

Your report unlocks three concrete artifacts

Full task map

Every task scored with what to automate, augment, or protect.

Adjacent path comparison

Related roles with exposure deltas, salary, demand, and reachability. Lower-exposure options appear only when the data supports them.

30/60/90 plan + PDF

A keepable roadmap plus resume and LinkedIn repositioning.

Grounded in O*NET-linked or curated role data, with Penn, Anthropic Economic Index, and AIOE signals where matched. BLS labor-market context is separate - not generic advice.

Adjacent career paths

Relatedness shows how reachable a move may be. A path is labeled lower exposure only when its score is at least 6 points lower; every row shows the measured difference.

Insurance Claims and Policy Processing Clerks
80% skills overlap; 9 points higher - higher exposure; Very High band; ~US$49,230
View path
83
7 more adjacent paths with exposure deltas, salary, demand, and reachability in your Career Report.
Agent Reality Check (on-site workflow preview)

Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.

Check what deployed AI agents can attempt on tasks like this using dated capability evidence. You review the real task before any analysis runs.
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Your AI-Safe Career Report

Every task scored with what to do about it; adjacent paths with honest exposure deltas, salary, demand, and reachability; a skill-gap map; a 30/60/90-day roadmap; Agent Reality Check; plus a résumé and LinkedIn rewrite and professional PDF.
Grounded in O*NET-linked or curated role data, with Penn, Anthropic Economic Index, and AIOE signals where matched. BLS labor-market context is separate.

AI was the most-cited reason for U.S. layoffs through mid-2026 - the workers who adapt earliest fare best. - Challenger, Gray & Christmas, 2026The upside: Workers with AI skills earn a roughly 62% wage premium - adapting pays. - PwC Global AI Jobs Barometer, 2026

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Important: This is an estimate of AI exposure, not a prediction that your job will disappear. It is designed to help you understand how your role may change and improve your career resilience.

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Claims Adjusters, Examiners, and Investigators - median pay by US state (BLS OEWS, USD)

California: US$91,790New York: US$87,130Texas: US$78,800

Median annual wage, in USD. US national: US$78,000. More states are being added.

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