As of June 2026, Claims Adjusters, Examiners, and Investigators has an AI-exposure score of 74/100 (Very High exposure) on the AI-Safe Careers index, blending O*NET tasks, the Anthropic Economic Index, the Penn/OpenAI study, and BLS data. This is an estimate of task exposure, not a prediction of job loss.
Claims Adjusters, Examiners, and Investigators
More exposed than 95% of the roles we track. Median pay ~US$78,000. About 21,100 projected openings a year (BLS 2024–34 — growth plus replacement).
Pay & demand figures are US medians (BLS, in USD) — your local figures will differ. Your exposure score applies broadly.
How this role compares to similar Business & Finance roles
What this role usually involves
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
Source: O*NET 29.1 exact occupation - Claims Adjusters, Examiners, and Investigators, SOC 13-1031.00. Context describes the role; the AI-exposure score remains a separate task-exposure estimate.
Claims Adjusters, Examiners, and Investigators tasks, by AI exposure
- Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
- Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
- Refer questionable claims to investigator or claims adjuster for investigation or settlement.
No durable tasks identified for this role — its real, individually-assessed tasks consistently read as automatable (85%).
We analyzed all 20 Claims Adjusters, Examiners, and Investigators tasks — 17 automatable and 3 augmentable. The full task map — every task with exactly what to do about each — is in your Career Report.
Your report unlocks three concrete artifacts
Every task scored with what to automate, augment, or protect.
5-10 adjacent roles with salary, demand, and reachability.
A keepable roadmap plus resume and LinkedIn repositioning.
Grounded in O*NET + the Anthropic Economic Index + BLS — not generic ChatGPT advice.
Safer adjacent roles
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Every task scored with what to do about it · 5–10 safer roles with salary, demand & reachability · skill-gap map · a 30/60/90-day roadmap · plus a résumé & LinkedIn rewrite · PDF.
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AI was the most-cited reason for U.S. layoffs through mid-2026 — the workers who adapt earliest fare best. — Challenger, Gray & Christmas, 2026The upside: Workers with AI skills earn a roughly 62% wage premium — adapting pays. — PwC Global AI Jobs Barometer, 2026
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Claims Adjusters, Examiners, and Investigators — median pay by US state (BLS OEWS, USD)
Median annual wage, in USD. US national: US$78,000. More states are being added.